Priority

Priority is a status that determines how quickly the system will match you with other players. All players start at Normal priority by default.

Low Priority
Low priority is a penalty administered when:


 * A player has abandoned a game multiple times.
 * A player has been reported multiple times.

Players in low priority will:


 * Have longer than normal queue times.
 * Only play matches with other players in low priority.
 * Not receive any item drops
 * Cause all players in his/her party to enter low priority until they leave the party (They do not share the item drop penalty).
 * Only be able to queue for unranked Single Draft.
 * Low priority games have to be won in order to count.
 * Not receive Trophy points.

Removal

 * Low priority will be lifted after a set number of games won, starting with 1 games to be won and increasing by 2 per abandon while already in low priority, up to 5 games to be won in total, after that an additional 24 hour ban will be given upon each abandon. Reports against a player who won their last game in low priority will carry on to their next games. If they get reported multiple times during the next game, they will be put into low priority queue once more.
 * Low-priority queue punishment is removed after 6 months from when it was issued.

High Priority
High priority is granted when:
 * A player is returned to queue after a recently failed matchmaking attempt.

Players in high priority will:
 * Have a shorter queue time through higher search priority depending on the amount of players currently in the match-making.