Priority

Priority is a status that determines how quickly the system will match you with other players. All players start at Normal priority by default.

Low Priority
Low priority is a penalty administered when:


 * A player has abandoned a game multiple times.
 * A player has been Reported multiple times.

Players in low priority will:


 * Have longer than normal queue times.
 * Only play matches with other players in low priority.
 * Not receive any item drops or Battle Points.
 * Cause all players in his/her party to enter low priority until they leave the party (They do not share the item and battle point penalty).
 * Prevent the party from queuing for Ranked Matches or 1v1 matches.

Low priority will be lifted after a set number of games played.


 * Low priority will not be removed with time.
 * In limited heroes, ALL heroes must be present for the game to count.
 * In all others, there must be at least 1 hero on both teams for the game to count.
 * Bot matches will not count as low priority games unless over 15 minutes.
 * Bot games must be above Passive difficulty to count toward this number.

High Priority
High priority is granted when:
 * A player is returned to queue after a recently failed matchmaking attempt.

Players in high priority will:
 * Have a shorter queue time through higher search priority depending on the amount of players currently in the match-making.